• Differentiate between the various cloud service models
• Identify the key differences between Microsoft 365 subscriptions.
• Plan for migration to Microsoft 365 services.
• Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
• Identify how Microsoft 365 services support teamwork.
• Describe identities, including cloud, on-premises, and hybrid identity.
• Describe cloud device management and protection, including the use of Intune.
• Describe data protection, including the use of Azure Information Protection.
• Describe compliance in general and the compliance features in Microsoft 365.
• Describe Microsoft 365 subscriptions, licenses, billing, and support.

Module 1: Cloud Concepts

Explore the core concepts of cloud computing and how it can help your business.

Lessons

• Principles of cloud computing
• What is Microsoft 365?
• Select a cloud deployment

Module 2: Microsoft 365 productivity and teamwork capabilities

Learn about the productivity and teamwork solutions in Microsoft 365 and the capabilities that help people be more productive using Microsoft 365 – The World’s Productivity Cloud.

Lessons

• Microsoft 365 productivity and teamwork solutions
• Engage employees with Microsoft Stream, Teams, and Yammer
• Get more done with Office across all devices
• File storage and sharing with OneDrive and SharePoint

Module 3: Microsoft 365 business management capabilities

Learn about the business management solutions in Microsoft 365 and the capabilities that help organizations be more productive using Microsoft 365 – The World’s Productivity Cloud.

Lessons

• Manage your business with Microsoft 365
• Simplify device management with Microsoft Endpoint Manager
• Get more done and stay secure with Windows 10
• Harness business intelligence with Microsoft 365 analytics and reporting

Module 4: Microsoft 365 security and compliance

Learn about the Microsoft 365 security and compliance solutions areas and the capabilities available to help enterprises secure their enterprise and meet regulatory requirements.

Lessons

• Security principles and solution areas
• Identity and access management
• Threat protection
• Cloud security
• Information protection and governance
• Compliance management
• Manage risk, discovery, and audit

Module 5: Microsoft 365 Licensing and support

Learn more about Microsoft 365 licensing, service, and support options.

Lessons

• Identify licensing options available in Microsoft 365
• Describe support offerings in Microsoft 365 services
• Describe the service life cycle in Microsoft 365

• Exercise 1: Determine the appropriate cloud model (paper-based lab)

• Exercise 1: Activating and configuring a Microsoft 365 tenant
• Exercise 2: Exploring the Microsoft 365 user and admin portal
• Exercise 3: Configuring new user and group accounts

• Exercise 1: Managing users and devices in Azure Active Directory
• Exercise 2: Evaluate Identity Protection
• Exercise 3: Explore tools for compliance

• Exercise 1: Explore interfaces for billing and subscriptions
• Exercise 2: Add trial licenses to the tenant
• Exercise 3: Review support options

• General knowledge of networking, computing, and cloud concepts